Your Complaints and Concerns
Whether you are an existing customer or new to Paybima, your concern is our priority. If after having followed Steps 1, 2 and 3 mentioned below your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal.
An insurance expert will reach out to you shortly to guide you through the next steps.
Contact Us
For any help or advice on health, car, bike, life, travel insurance or investment plans our certified advisors are a click away.
Not Satisfied with the solution
If the initial response doesn't meet your satisfaction, contact us at the below mentioned ID. We will aim to reply within 10 days. [email protected]
Unsatisfied with response from Step 1? Escalate by contacting the below ID. We will respond back within 10 days. [email protected]
If your issue persists after Step 2, escalate further using the provided ID. We'll resolve within 10 days of escalation. [email protected]
