Your Complaints and Concerns

Whether you are an existing customer or new to Paybima, your concern is our priority.  If after having followed Steps 1, 2 and 3 mentioned below your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal.

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Register your Complaint

Contact Us

For any help or advice on health, car, bike, life, travel insurance or investment plans our certified advisors are a click away.

Not Satisfied with the solution

Step 1

If the initial response doesn't meet your satisfaction, contact us at the below mentioned ID. We will aim to reply within 10 days.

Step 2

Unsatisfied with response from Step 1? Escalate by contacting the below ID. We will respond back within 10 days.

Step 3

If your issue persists after Step 2, escalate further using the provided ID. We'll resolve within 10 days of escalation.