How To Save Time With Digital Tools For Health Insurance Purchases?

Traditionally, health insurance was associated with complicated paperwork, lengthy claim settlement processes, and substandard customer service. As a result, people were reluctant to buy health insurance because they feared being misled or unable to utilise the coverage.

With the digital revolution in India, the health insurance industry has completely transformed. Online health insurance marketplaces aggregate health insurance policies in one place and present all the information in an easy-to-understand manner through a user-friendly interface. These digital platforms use automation tools to simplify policy comparison by making information easily accessible to a first-time buyer and saving valuable time. This shift has led to more streamlined and efficient processes for buying policies and managing claims by aligning products with specific needs.
5 Tips To Buy Health Insurance Using Digital Tools
If you are someone looking to buy health insurance policy, here is how you can use digital tools to save time and make an informed decision.
1. Compare Policies Online
Comparing different health insurance plans from different insurers is difficult and the most time-consuming activity you have to do before you buy health insurance. Online health insurance marketplaces like Paybima let you browse different types of health insurance plans from different insurers. You can review and compare multiple plans to find the best health insurance plan for yourself.
Pro Tip: Use the following comparison checklist while comparing plans;
- Coverage Requirements - pre-existing diseases and required coverage (maternity, critical illness, OPD, etc.)
- Premium and Out-of-Pocket Costs (Deductibles and co-pays)
- Network of hospitals - check number of hospitals offering cashless facilities
- Claim Management - claim filing process and claim settlement ratio.
- Additional Benefits - Free health checkups, discounts
- Flexibility - Check the renewability and portability of various plans
- Customer Reviews
2. Use Premium Calculators
A premium calculator is an online tool that calculates the premium of a health insurance policy according to the details you provide, such as age, gender, location, sum insured and more. It is a reliable tool that allows you to compare multiple policies at once, thus speeding up the process to buy health insurance.
Pro Tip: You can use a premium calculator to evaluate the impact of different scenarios, such as sum insured values/ additional coverage/similar plans from different insurers, on your premium. This helps in finding a plan that is affordable yet offers sufficient coverage.
3. Get Your Policy Issued Instantly
Unlike traditional modes of purchase, the digital platforms issue your health insurance policy immediately once you make the payment. A consumer can easily upload his documents on these platforms, which are verified using an automated system, thus allowing an instant issuance of the policy. Such a system makes administrative tasks more efficient and faster by eliminating the manual processing and delivery of policies.
Pro Tip: Before filling out the form to buy health insurance online, make sure all your documents and medical details are ready. This will help you complete your application with all the required details faster and without any hassles.
4. Track Your Claim in Real Time
Digital platforms have accelerated claim processing using automated systems. These platforms allow you to file your claim online, minimising paperwork and providing status updates in real-time. If, at some point, you have any queries, insurance advisors are just a call away. Additionally, you can also use chatbots for regular queries and seek human assistance for specific queries. This system balances technology and human assistance for a seamless claims experience.
Pro Tip: Digitize your insurance documents to make them easily accessible, irrespective of place and time. Regularly update your records and enable notifications for any missing documents or actions required.
5. Use Mobile Apps
Use mobile apps from insurers or insurance aggregators not just to buy health insurance but also to manage your policy and file claims. You carry your phone everywhere, and these apps let you access your policy and documents anytime in any situation. You can use these apps to set payment reminders and enable notifications for any missing information. Furthermore, mobile apps are the best way to file a claim instantly during an emergency without visiting the insurance office physically and without paperwork, saving hours spent on visiting the insurance office or making phone calls.
Pro Tip: You can use mobile apps to locate network hospitals and empanelled doctors in your area during a medical emergency.
Buy Health Insurance With Paybima
Paybima is a digital insurance platform that provides a broad range of insurance products from trusted insurers to its customers. The platform plays an important role in making the buying process more customer-centric and transparent. You can buy health insurance from Paybima using the following process;
- Visit the Paybima portal and go to the homepage.
- Click on the ‘Health Insurance’ tab in the dropdown menu
- Select health Insurance from the options available.
- Compare different plans.
- Fill in your details as required and request a callback.
- A Paybima representative will call you and guide you to buy the most suitable plan.
- You may also reach us at 1800 267 67 67 from 10 AM to 7 PM, or you can visit a Paybima branch near you.

Author Bio
Paybima Team
Paybima is an Indian insurance aggregator on a mission to make insurance simple for people. Paybima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. Paybima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.
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