IFFCO Tokio Motor Insurance Company

IFFCO Tokio General Insurance Company was incorporated as a joint venture company between Tokio Narayan Group, Japan’s largest insurance group and the Indian Farmers Fertilizers Cooperative Limited. The company offers a comprehensive range of products such as two-wheeler insurance, travel insurance, health insurance, home insurance and car insurance including various corporate policies like liability insurance and property insurance.

Highlights of IFFCO Tokio Motor Insurance Company

Claim settlement ratio 95.82%
NCB* Available, up to 50%
Network Garage 4300+
Road Side Assistance Available
Top Motor Insurance Plans by IFFCO Tokio
Comprehensive Policy
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Compare Top Motor Plans from IFFCO Tokio Motor Insurance Company
Third-Party Vehicle Insurance Plan
Comprehensive Vehicle Insurance Plan
Own Damage Policy
Points of Comparison
Third-Party property damage
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Third-party bodily damage
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Third-party vehicle damage
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Add-On Coverage
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Personal Accident Coverage
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Car Theft
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Customize your IDV
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Damages to own car due to natural calamity
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Damages to own car due to fire
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Damages to own car due to accident
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Points of Comparison
Third-Party property damage
Third-party bodily damage
Third-party vehicle damage
Add-On Coverage
Personal Accident Coverage
Car Theft
Customize your IDV
Damages to own car due to natural calamity
Damages to own car due to fire
Damages to own car due to accident
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Awards and accolades won by IFFCO Tokio Motor Insurance

IFFCO Tokio is one of the most trusted insurance brands in India’s private sector insurance. The company has been serving its customers for 20 years and has been recognised, honoured and awarded with prominent awards in the insurance sector both Pan India and globally. Let us have a glimpse at some of its accomplishments:
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Ms Pushpa Hariharan won the Women Vice-President of the Year Award

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Ms Mamta Ahluwalia won the Women HR Officer of the Year Award

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In the financial year 2020-21, the company received numerous awards like the Great Indian Marketing Awards for its ‘No Tobacco Day’ campaign, Best In-Future Digital Innovation Awards 2021, Technology Leader of the Year 2021, etc.

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The company received the ‘Mahatma Award’ for CSR Excellence in the financial year 2021-22

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Ms Garima Kripesh won the Women Underwriter of the Year Award

Key Highlights of IFFCO Tokio Motor Insurance Company

Some of the key statistical highlights of IFFCO Tokio are as follows –

Features

Meaning

Gross Written Premium
INR 10,021 Crore

Cashless workshops
More than 4300 cashless workshops across India

Number of claims settled
1,238,145 claims settled in the financial year 2023-24

Features of IFFCO Tokio Motor Insurance

IIFCO Tokio’s car insurance plans offer all-around protection for your car. Here are the coverage features that you can find in the policy –

Features

Meaning

Third-party liability cover
If you suffer any third-party liability either because you have physically harmed the third party or caused a third-party property damage, the policy would cover the losses that you suffer.

Own damage covers
If your car suffers damage due to natural or man-made calamities, the cost of repairs would be covered. The calamities covered include - Earthquakes, lightning, subsidence or landslide, flood, hurricane, storms, etc. Fire, implosion or self-explosion Riots, malicious acts, strikes, etc.

Theft of the car
If your car is stolen, the policy would cover the financial loss that you suffer.

Personal accident cover for owner/driver
This cover extends coverage for Rs.15 lakhs which is payable in a lump sum if the owner or driver of the car suffers accidental death or total and permanent disablement.

In-transit damage
If your car is damaged when being transported from one place to another, such damages are covered in specific car insurance plans.

Exclusions in IFFCO Tokio Motor Insurance Plans

IFFCO Tokio offers comprehensive coverage features in its car insurance policies. However, there are exclusions too wherein the claims are not paid. Here are some of the most common exclusions that can be found in IFFCO Tokio’s car insurance plans –
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Damages suffered when driving without a valid driving license

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Damages suffered when driving under the influence of alcohol and/or drugs

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Damages suffered when driving outside Indian borders

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Damages suffered when participating in hazardous acts or when committing criminal acts

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Consequential losses

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Electrical and mechanical breakdowns

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Damages suffered when the policy is in a lapsed state

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Damages suffered by the car if you have a third party policy

Motor insurance plans offered by IFFCO Tokio Motor Insurance

Some of the most popular car insurance plans offered by IFFCO Tokio, which are also available at PayBima, include the following –
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Standalone third-party liability cover:

This policy provides the most basic third party liability coverage which is also mandated under the Motor Vehicles Act, 1988. The salient features of the policy are as follows –

  • You can buy the policy for one year or 3 continuous years. The long-term plan, however, is available only for new cars

  • The policy also provides the personal accident cover for the owner/driver of the car

  • The premiums are affordable and are fixed by the IRDAI (Insurance Regulatory and Development Authority of India)

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Standalone own damage cover:

This policy covers only the damages that your car might suffer in an accident or the case of theft. Coverage is not allowed for third party liabilities. The salient features of the plan are as follows –

  • Coverage is allowed for damages suffered due to natural and man-made calamities

  • The personal accident cover is also available for the owner or driver of the car

  • You can customise your policy with a range of add-ons that enhance the scope of coverage

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Comprehensive car insurance plans:

IFFCO Tokio offers comprehensive car insurance plans that provide all-around protection. The features of these plans are as follows –

  • You can get coverage for both third party liability and the damages that your car suffers

  • Add-ons are available at additional premiums for enhancing the plan’s scope

  • You get no claim discount, up to 50%, if you don’t claim your policy

Eligibility conditions

Age Criteria
The applicant must be 18 years and above

Citizenship
The applicant must be an Indian citizen

Vehicle
He/she must possess a vehicle registered in his/her name

Vehicle Registration
The applicant must possess an RC or registration certificate

Identification Document
He/she must have a valid DL or driving license

Mandatory Document
The vehicle must have a pollution under control (PUC) certificate

How to buy IFFCO Tokio Motor Insurance Plan?

Go to the official portal of IFFCO Tokio Insurance. Go to "Car" and choose for the relevant policy as per your requirement. Enter vehicle registration number and your registered mobile number to get a quote.

Or visit the Paybima portal and select Motor Insurance from the options available.

1

Visit the Paybima homepage and click on the ‘Motor Insurance’ tab in the dropdown menu.

2

Fill in your required details and request a callback.

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A Paybima representative will help you buy the most suitable plan.

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You may also reach us at 1800 267 67 67 from 10 AM to 7 PM, or

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You can visit a Paybima branch near you.

The process of renewing IFFCO Tokio Motor Insurance Policy

Car insurance plans come with a fixed tenure. Once the tenure is over, you need to renew them. If you don’t, you lose out on the coverage benefits. Moreover, if you have accumulated any no claim bonus, it would also lapse if the renewal is not done within 90 days of coverage expiry.

Renewing your car insurance policy is quite simple. You can renew your IFFCO Tokio car insurance policy online through PayBima in some simple steps. Just enter in your car insurance policy number and any other detail that is required. You would be able to review your existing coverage. You can make changes in the coverage if you want, like changing the type of plan or adding or removing add-ons. The renewal premium would, then, be calculated and shown. Check the benefits of the plan, use the no claim bonus and renew the policy. Pay the renewal premium online and your policy would be renewed instantly.

You can also contact PayBima for assistance with the renewal process. Call PayBima at 1800-267-6767 or send an email at [email protected]

What is the Process for Filing a Claim for IFFCO Tokio Motor Insurance Plan?

If your car meets with an accident or is lost due to theft, a claim arises. You can file a claim for your IFFCO Tokio Car Insurance plan through PayBima. PayBima is a digital platform that provides a seamless and hassle-free claim settlement process. Follow the steps to make a claim on your car insurance plan through PayBima:
1
Inform the Insurance Company:

No sooner a claim arises, you must inform the insurance company about the claim. You can either call the insurer or file an intimation online by providing your car registration number and policy number.

2
Identify network garage:

IFFCO Tokio has tie-ups with many garages across India to help you avail cashless settlement of your claim. If you take your car to a networked garage, you will not have to pay anything. The company will directly pay the garage for repairs. To avail of the cashless facility, you can identify the nearest network garage to your place of residence by visiting the website of the insurer or by contacting its claim helpline.

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Extend of damage:

Once your car reaches the network garage, the insurer will send a surveyor to assess the extent of the damage caused to your car. The surveyor will submit a report to IFFCO Tokio and only on approval of the claim from the company, the network garage will begin repairing your car.

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Claim Form:

Duly fill the claim form with your personal and car details and submit it to the company by affixing your signature to You can download the claim form online or get it at any of the branches of the company. Ensure to fill in the details of the car accurately and correctly.

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Claim settlement:

Once your claim has been approved, you can collect your car from the garage and the insurance company will bear all the repair expenses and pay the garage directly.

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Reimbursement claims:

If you want to get your car repaired at a garage with which the company does not have a tie-up or if your cashless claim has been rejected, you can file for reimbursement of the In reimbursement, you will have to bear all the repair costs which you can get reimbursed by the insurance company by submitting a claim form and original repair bills. The company will assess your documents and bills and credit the repair cost incurred by you to your bank account.
 

You are required to submit some documents for easy settlement of your claim. The documents include:
 

  • Duly filled and signed claim form

  • Car’s registration copy and driving license

  • Original Policy Document

  • Police FIR, inspection officer report, etc in case of theft

  • Original bills of repair for reimbursement claims.

Guaranteed Claim Support

When you buy or renew a motor insurance plan from us, we guide at every step till your claim is settled.

1800 267 67 67 from 10 AM to 7 PM
[email protected]

Start your claim process with us to get our support

Learn all about [Health Insurance/Term Life/Car/Bike] Claims

Review of IFFCO Tokio Motor Insurance Company

Some highlights of IFFCO Tokio car insurance plans are as follows:
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The company has a claim settlement ratio of 95.82% as of March 2021 and promises a quick claim settlement process within 4 hours along with free roadside assistance.

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IFFCO Tokyo was the first company in India to underwrite mega policies

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The company has a wide presence in Tier 2, 3 and 4 towns as well as rural areas. IFFCO Tokio is the first private insurance company that has established Bima Kendra which are single-person operated centres to expand insurance services in rural areas.

Motor Insurance Products
Car insurance
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Two-wheeler insurance
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Sahi Advice,
Sahi Insurance

If you have any questions on how to choose the best insurance plan, you can connect with our IRDAI certified insurance advisors.

1800 267 67 67 from 10 AM to 7 PM
[email protected]
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