How to track Status of Your ICICI Prudential Life Insurance In Easy Steps
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The ICICI prudential application tracker is an easy way out to check the status of ICICI prudential life insurance through some simple steps. Let’s take a look at the different ways in which you can track applications.
ICICI Prudential is one of the best customer centric insurance providers that allow policyholders to manage policies easily. It is very simple to verify and check the status of ICICI prudential life insurance policies via different online, offline methods including the application tracker ICICI. The client portal of the insurer also allows easy access of information and lets you enjoy on-the-go checking of policy status.
In this post, we have listed the steps to use the ICICI application tracker and other options to verify the status of your ICICI Prudential Insurance policy easily.
How to Track ICICI Prudential Life Insurance Online?
Below are the steps to follow to check the status of ICICI Prudential Life Insurance:
- Go to the website of ICICI bank and choose the Login link that you can see at the top-center of the page
- Once you click the login button, you can see the drop-down menu. Select the ‘Customer’ option in the menu and you will automatically land in the user login page
- Now, you have to submit your mobile number or your email ID and password to access the customer portal (for the registered customers of ICICI Prudential)
- Once the information is provided, you will have to generate a OTP or one-time password for verifying your details.
- The OTP will be sent to you via SMS or email as per the details shared in the previous step. Now, once you submit the OTP, you will be able to access the website
- You can select the option of “Application Tracker” on the same page to view the status of your application
- It takes around six hours to enable the account after you have successfully registered yourself and the life insurance policy has been issued to you.
How to Track ICICI Prudential Life Insurance Offline?
For tracking your ICICI Prudential Life Insurance policy offline, you can use the SMS service/helpline. The SMS helpline supports policyholders to track the status of their policy quickly by providing information about premium due date, fund value, net asset of policy and so on.
There is a procedure to follow before using the offline service of SMS helpline to check the ICICI life insurance status. The first step towards it is to enroll with the insurer by submitting your mobile number. Once enrolled, you can check the policy status by sending an SMS to 56767 with details of your 8-digit policy registration number in the REG box along with your date of birth. In case you want regular updates on your policy via SMS, you can write PST and your policy number and send an SMS to the same number – 56767.
Further, for offline tracking of policies, customers can also avail the service of calling at the customer care or sending email at – [email protected] from your registered email id.
How to Track ICICI Prudential Life Insurance Through Mobile App?
The mobile app of ICICI Prudential Life insurance is an easy way out to access and manage ICICI products by customers. The IPRU app tracker can be used for any policy related queries and activities like checking policy status, searching for plans, tracking applications, tracking claims and so on.
Follow the steps below to check the status of your Prudential life insurance through ICICIpru application tracker mobile app:
- The first step is to download the mobile app from Google/Apple Play Store
- Once downloaded, open the app and sign in with credentials such as mobile phone number or email id to continue. You can use the same password to login as that of your online customer portal or you can generate OTP to login.
- Once you login successfully, you can see all the services offered by the insurer. Navigate the ICICI Pru application tracker and follow instructions for various services like claim tracking, generating e-statements, making premium payments and so on.
If the ICICI Prudential plan chosen by you offers maturity benefit, you will receive the amount at the end of the policy period. However, you must clear all the premiums due on you to avail the maturity benefit. The money would be credited to your bank account which is registered with the insurer within 7 working days of the maturity date.
To check the status of your death claim, you may get in touch with the insurer through the touch points given below:
Through claim helpline number: 1-860-266-7766
Through Priority Claim Desk available at a ICICI bank near you
By tracking your claim
Send specific keywords in pre-defined formats to 56767
To get policy fund value instantly
SMS - NAV
You can check your ICICI policy status by sending an SMS to 56767. Type REG the 8-digit policy number and your date of birth.
Pru Tracker is an online tool that allows the policyholder to track investments and manage them comfortably anytime, anywhere.

Author Bio
Paybima Team
Paybima is an Indian insurance aggregator on a mission to make insurance simple for people. Paybima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. Paybima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.
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